Health being
Many errands are the easiest to solve Heilsuvera.is.
Bookings for sampling due to Covid-19, bookings for medical appointments in health care, requests for prescription renewals, communication with doctors and other healthcare professionals and much more is available.
Telephone directory
Primary number
450 4500
Medical services outside of daytime work
1700
Emergency number
112
The health institution has several main establishments and they are mentioned below:
| Phone number | Opening hours | |
| Ísafjörður hospital and clinic | 450 4500 | Exchange desk 08:00-15:00 weekdays |
| – Doctor on duty outside of daytime work | 1700 | 15:00-08:00 weekdays and weekends |
| – X-ray department | 450 4517 | 08:00-15:00 weekdays |
| – Research Department | 450 4516 | 08:00-15:00 weekdays |
| – Accident department | Open 24 hours a day (call ahead at 450 4500) | |
| – Outpatient Department of Hand Medicine | 10:00-12:00 Tuesdays and Fridays | |
| – Midwife – on call | 860 7455 | |
| – Nursing department Tjörn Þingeyri, nursing shift | 450 4583 | |
| – Home Nursing Department | 450 4537 | |
| – Home Nursing Department – Head of Department | 450 4535 | |
| The healthcare seal Bolungarvík | 450 4590* | 09:00-12:00 Tuesdays and Thursdays |
| The healthcare seal Súðavík | 450 4585* | 13:00-15:00 Tuesdays |
| The healthcare seal Suðureyri | 450 4570* | 10:20-12:00 Wednesdays |
| Health care seal Flateyri | 450 4575* | 13:00-15:00 Wednesdays |
| The healthcare seal Þingeyri | 450 4580* | 09:00-11:00 Mondays and 13:00-14:30 Thursdays |
| Nursing home Eyri, Ísafjörður – nursing shift | 450 4568 | |
| - Head of the Department of Ears and Berg | 450 4567 | |
| – Pliers | 450 4531 | |
| – Dock | 450 4532 | |
| – Hook | 450 4533 | |
| Berg nursing home, Bolungarvík | 450 4595 | Always open |
| Patreksfjörður hospital and clinic | 450 2000 | Exchange table 08:00-15:00 |
| – The healthcare seal Tálknafjörður | 456 2621 | |
| – The healthcare seal Bíldudal | 456 2171 |
Medication renewal by phone
Requests for the renewal of prescriptions are the easiest to send Heilsuvera. Those who want to request a renewal by phone can call weekdays between 10:00–11:00 in 450 4500 and select 3 when the answering machine answers.
The general email address is hvest@hvest.is. For other email addresses, see staff list.
Data portal
Here you can send sensitive documents (documents containing personal data) to the Vestfjörður Health Institute through a secure data portal, Signet transfer. In order to use this option, you must have a valid electronic ID on your phone.
When you log in for the first time, you need to enter your phone number and email address and then click on Save.
After that you can choose Send to company up, insert the document on the left and select us on the right, see diagram on the right.
Suggestions and complaints
Suggestions and complaints are all welcome. Since the nature of these cases can be very different, the right place for them varies:
- General everyday tips: It is often easiest to just speak directly to the relevant employee or department manager. If it does not apply, it is best to send them to the CEO for processing.
- Violation of the law on patients' rights: The law on patients' rights covers, among other things, the duty of confidentiality and many other things. Complaints according to of this law shall be directed to the CEO, who will handle the complaint as the case may be with the Director of Medicine and/or Nursing.
- Complaints related to Act on the National Medical Examiner: Although the principle is that complaints about the services we provide should be sent to senior management, there are cases where such a notification can be sent to the National Medical Examiner's Office.
Send invoice and social security number
The institution's identification number is 650914-0740.
Like other government agencies, we only accept invoices in electronic (XML) format. Such a form saves both the sender and us a lot of time and increases the reliability of accounting. The financial administration has a good overview about how electronic invoices work. Can be sent single accounts through the so-called Drawer, but all accounting programs, some of which are free when few invoices are sent, offer the sending of XML invoices.
Bank account: 0156-26-006600.
IBAN: IS38 0156 2600 6600 6509 1407 40
SWIFT (BIC): NBIIISRE.
Come visit
Below are all our locations on a map.
Updated 11. July 2023 (GÓ)